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Types of keys and what to do after a loss

The key shape and any copy-control system determine your options. Losing a key does not always mean replacing the whole lock.

Practical information

What to check before booking

Standard flat and reversible keys use different profiles. Some protected cylinders require an ownership card or authorisation to make a copy. A building access badge depends on its administrator; a locksmith cannot always duplicate it.

If the lost key was with documents showing your address, the risk differs from losing an unidentifiable key. Tell the landlord or building manager about a shared entrance. For a private door, replacing the cylinder may be enough, depending on the mechanism.

Do not order a replacement cylinder based on the key shape alone. Note any readable reference, take a photo and ask what proof is required. A clear quote should state travel, proposed model and number of keys included.

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