Practical information
What to check before booking
Check calmly for another entrance you are authorised to use and whether a trusted person has a spare key. In an apartment building, the caretaker, landlord or building manager may be able to help, but shared property may require permission.
Do not push objects into the cylinder or force the handle or door. This can turn a simple opening into a damaged lock. If someone vulnerable is inside or there is immediate danger, contact the appropriate emergency service.
If you are still locked out, tell the locksmith your municipality, door type, whether there is a multipoint lock, where the key is and whether the door was locked. Ask about travel, labour, after-hours charges and parts before agreeing. Proof of lawful access may be required.